CloudTalk Recensioni e dettagli del prodotto

Calling different countries Integration with CRM Features like IVR Phone App

Don't have one yet, but I haven't seen a "Cloudtalk University" to train reps

Saving time Calling different countries Tracking Cold Calls

it is a great way to open your bussines to new bussines to

sometimes drop out when on wifi when im using it

lets me make loads of call with no effort

Ease of use. Great UI that is very inuitive.

Experiecing poor quality audio despite stellar wifi connections.

Nothing that pops into mind at the moment.

Organized and can listen to active calls

It doesnt show each profile of closers with thei statistics

With auto dialer we reduce so much time

user friendly, Highly responsive and highly customizable.

Takes time to load some times and to dial.

It helps reaching out to customers in a very efficient way also it lets customer reach out to us.

Native integration with Pipedrive and quick support

Would appreciate more videos/webinars about new and existing features

International calls and its limitation. Sync with Pipedrive.

I contacted support for a setup query and their readiness and helpfulness really impressed me. My query was dealt with a professional attitude and it was solved in 10 mins or so. Amazing work guys!

I think the Dashboard version could have more options like History and Recordings of the calls. Those functionalities are already in there but the user has to dig a bit more to locate them and making them available right away would enhance the software usability.

I'm using CloudTalk to stay in contact with my customer base and it is very useful as it allows me to place calls very quickly for troubleshooting purposes which would take more over email.

Cloudtalk makes it easy to do cold calls with their calling and texting functions as well.

It sometimes makes calls from my colleague phone numbers.

When calling clients we sometimes face no answer or straight to voice mail because of the area code is nowhere near where the client is. Cloudtalk offers autodialler which adjusts the area code.

Very simple to use, produces good call quality

Goes down a lot, CTI use some work as doesn't always pull through

Inbound enquires are dealt with easier

Statistics, possibility to listen to calls of the guys

The quality of the call and the fact that sometimes the audio ha problems and the guys can't talk well with the customers

I can call from other countries and control the number of call of my guys

That you can call from the country you choose.

The app sometimes logsout by itself and the user couldn´t listen

I think have to solve the communication, cause sometimes you cannot hear the other person.

For us the most helpful feature regarding cloudtalk is call recording. Without it, we would've missed out on thousands in revenue. It's also helped us improve our sales process by sharing best practices.

Not much to be honest. I think the price per seat is quite steep - I also know of other similar services at the same price range that do not charge credit usage.

Cloudtalk is helping us track lost revenue. As we use cloudtalk to monitor phone call leads that we send to our clients, without it we just wouldn't know what the calls were about or if they had converted.

It's very easy to use and easy to adapt to this platform

Sometimes it bugs and the call does not get through, maybe check that

It solves the issue of making a proper contact with our leads

I lok convinience in the app and the desing

It is missing a bit of customization, so you can make your own "rules" for your company

Is is a good app for our company. It makes it easy to talk with our customers and give a good experience for everybody although we have a lot of calls.

Call everywhere. See what time it is in each country.

Sometimes a little problem of connexion.

Call everywhere with a french number.

Simplisty I would recommend adding a button to convert calls to other colleges

Nothing to not like but sometimes it lags

It is easy to connect world wide

It is really easy to call and change numbers on the fly, which is great when you are working with multiple brands.

Sometimes the page can be cut which means it can be difficult to hang up

It allows us to contact more countries and reach a larger audience than ever before.

It's simple, intuitive, and UI is almost usable with anyone with a little bit of computer knowledge. Makes training the junior a breeze!

The automation option for incoming calls is not working properly.

Gives us a seamless experience for incoming calls primarily.

Cloudtalk allows me to easily contact sales leads from all over the world. It intergrates with my crm, so all information is automatucally logged. The calls are also recorded so it is useful for training and monitoring of the sales team.

Sometimes there can be issue with the lines when calls certain countries.

Couldtalk allows me to easily track my salees team progress and monitor their calls. It links to crm and allows me to easily call my sales leads at the click of a button.

Smart dialer je uzasnej. Power dialer taky. Vše funguje jak má

nejsou zadne problemy a kdyz se nejake objevi, tak se rychle vyresi

no jednodusse je super v tom, ze se da kdykoliv kamkolik dovolat po interneru bez toho, abych vyuzival nejakym zpusobem firemni telefon