Keap sfocatura dello sfondo
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Keap
4.3
(1,468)
(Precedentemente Infusionsoft)
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Keap Recensioni e dettagli del prodotto

Keap Panoramica
Che cos'è la Keap?

Precedentemente noto come InfusionSoft, Keap è un'opzione software di vendita e marketing all-in-one basata su cloud che offre gestione delle relazioni con i clienti (CRM), strumenti di automazione del marketing e funzionalità di e-commerce. Keap è la piattaforma preferita per le piccole imprese che si affidano alla piattaforma per semplificare le vendite e gestire le esperienze dei clienti in un'unica suite. Usando Keap, gli utenti possono segmentare i contatti, gestire e monitorare l'interazione con i clienti, inviare e-mail e creare campagne su misura con trigger di comunicazione personalizzati. Gli utenti possono anche utilizzare Keap per gestire l'e-commerce con funzionalità di gestione dell'inventario, gateway di pagamento e funzionalità di evasione degli acquisti.

Azienda Keap
Anno di fondazione 2001
Dimensione aziendale dipendenti 201-500
LEGALE Chandler, Arizona, Stati Uniti
Media sociali
Gestito da:
KM
Khalid Mohamed
Progettazione web UX/UI
Keap Categorie attive Findstack
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Crevio
Sponsored
$ 29.00 / mese
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Che Keap è meglio per?
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Keap Dettagli del prodotto
Capabilities
API
Segmento
Piccola impresa
Mercato medio
Distribuzione Cloud/SaaS/basato sul Web, dispositivi mobili Android, dispositivi mobili iPad, dispositivi mobili iPhone
Assistenza 24 ore su 7, XNUMX giorni su XNUMX (rappresentante dal vivo), chat, e-mail/help desk, domande frequenti/forum, knowledge base, supporto telefonico
Formazione Documentazione
Le Lingue English
Keap Caratteristiche
Accesso API
Pianificazione degli appuntamenti
Call Logging
Strumenti di collaborazione
Contact Management
Gestione del feedback dei clienti
Segmentazione del cliente
Ticket di assistenza clienti
Dashboard personalizzabili
Importazione / esportazione dei dati
Document Management
Email Marketing
Gestione di piombo
Chat
Marketing Automation
Mobile Access
Gestione degli ordini
Catalogo prodotti
Citazioni/Proposte
Reporting e Analytics
Controllo degli accessi basato sui ruoli
Previsioni di vendita
Gestione della pipeline di vendita
Social Media Integration
Gestione dei sondaggi
Gestione dei compiti
Gestione territoriale
Integrazioni di terze parti
Autorizzazioni utente
Automazione dei flussi di lavoro
Keap Media
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Keap Screenshots
Negazione di responsabilità
La nostra ricerca è curata da diverse fonti autorevoli e intende offrire consigli generali. Non garantiamo che i nostri suggerimenti funzioneranno al meglio per ciascun caso d'uso, quindi considera le tue esigenze specifiche quando scegli prodotti e servizi. Sentiti libero di condividere il tuo feedback.
Ultimo aggiornamento: dicembre 03, 2024
Keap Logo
1,468 Keap Recensioni
4.3 su 5
Piccole imprese (50 o meno dipendenti)
APRILE 01, 2022
 Fonte
Valutazione complessiva:
5.0
Karen D.avatar
Karen D.
Amministratore delegato
Condividi
"Sono costantemente stupito!"
Di cosa ti piace di più Keap?

Before upgrading to Keap Max, I used the Pro plan. First, I was amazed and blown away by the skill, kindness, and promptness of the tech support team. If it wasn't for customer support, I wouldn't know how to use Keap. Next, I'm blown away by the Live weekly automation hour webinars. They are everything I've always wanted wrapped into one simple thing. Grady is fantastic, and the training is excellent! Then, the skill of the Keap developers is mind-blowing because they're constantly managing glitches and things that go wrong, as well as adding great new features. And, lastly, I appreciate the check-out feature in Keap Max because I'm gonna use it often, and it's easy to use. P.S.- the reporting features are superb. Tech support is too!

Cosa non ti piace Keap?

I don't particularly like that we can't use emoj's in our weekly email broadcasts, and there isn't a bi-weekly recurring payment option. The bi-weekly recurring payment option would help gain new clients because I could substantially lower their upfront costs.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

I'm streamlining my client onboarding process, check-out process, weekly newsletter, and making my life so much easier. As a stress-free life coach, it helps to know with certainty that everything is running smoothly with or without my direct touch.

Piccole imprese (50 o meno dipendenti)
marzo 31, 2022
 Fonte
Valutazione complessiva:
5.0
avatar di Tina B
Tina B.
Amministratore delegato
Condividi
"Senza dubbio il miglior software di vendita e automazione del pianeta!"
Di cosa ti piace di più Keap?

Keap (formerly Infusionsoft) is amazing for automating sales and marketing processes. With the ability to segment my lists and ample ways to personlize communications, I am able to build great relationships with my prospects and clients that result in more sales conversions, clients and referrals>

Cosa non ti piace Keap?

i would like deeper integration with some of my other software

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

I save so much time from automating many tasks.

Piccole imprese (50 o meno dipendenti)
marzo 29, 2022
 Fonte
Valutazione complessiva:
5.0
JB
Jennifer B.
Marketing Manager
Condividi
"Il miglior CRM per il tuo business!"
Di cosa ti piace di più Keap?

I have been using Keap (InfusionSoft) for over ten years. Keap does it all. Automation is critical when running a successful business! Keap allows you to create marketing campaigns that you can use over and over for multiple customers. It also allows for tracking. You can see where your lead came in from, how they got there, and what is the next step to close the deal. Not only do you have a fantastic software, but the support behind the software is just as outstanding. There is ALWAYS someone who is there to answer your questions either on chat or a phone call away. Every person I've ever talked to with Keap is friendly and has the knowledge to help you resolve any confusion you might have.

Cosa non ti piace Keap?

Learning the ins and outs of the system can be confusing in the beginning. Especially creating a campaign.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Keap helps keep our prospects and clients highly organized. If I need to pull a specific list, it's so simple and easy.

Piccole imprese (50 o meno dipendenti)
marzo 28, 2022
 Fonte
Valutazione complessiva:
5.0
CW
Carol W.
Web Designer
Condividi
"Ottimo sistema per campagne email automatizzate"
Di cosa ti piace di più Keap?

I use Keap to send out a series of reminders for upcoming trips we host. It's really easy to set up a campaign series and then duplicate it for other trips. It saves me a ton of time!

Cosa non ti piace Keap?

Nothing really. Sometimes it's a little confusing, but that's really on me for not taking the time to learn the program.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Time in setting up individual emails to customers. Being able to create series and then duplicate them is a huge time saver.

Piccole imprese (50 o meno dipendenti)
marzo 28, 2022
 Fonte
Valutazione complessiva:
5.0
DD
Donovan D.
Allenatore di vita per adolescenti
Condividi
"Tutto in uno con grande supporto"
Di cosa ti piace di più Keap?

I like that I can do almost everything I need to do in business with just one robust tool.

Cosa non ti piace Keap?

I would love Keap for a little less money of course, but nothing else compares for the price.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

I am automating more and more business processes and everything is simple compared to the many parts I had assembled previously.

Piccole imprese (50 o meno dipendenti)
marzo 23, 2022
 Fonte
Valutazione complessiva:
5.0
PC
Pete C.
Presidente
Condividi
"Pacchetto ben progettato che offre i migliori strumenti di marketing per l'e-commerce."
Di cosa ti piace di più Keap?

Campaign management is very powerful yet easy to set up

Cosa non ti piace Keap?

Wish it had a full featured email (everyday email) client built in. Hopefully this will get added at some point.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Getting and keeping my leads organized and running e-marketing campaigns

Piccole imprese (50 o meno dipendenti)
marzo 16, 2022
 Fonte
Valutazione complessiva:
5.0
FH
Felicia H.
Proprietario/Presidente
Condividi
"KEAP mi ha dato la fiducia necessaria per far crescere la mia attività"
Di cosa ti piace di più Keap?

Everything is in one place and it makes day to day tasks and follow up with clients easy. I was able to use the CRM for my business and implement it with many of my clients to help solve their business problems.

Cosa non ti piace Keap?

Appointment Calendar. Not enough flexibility

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Replacing repetitive time-consuming tasks with automation, solution for business phone, targeted communications with campaigns and text broadcasts, and tracking leads with sales pipelines.

Mercato medio (51-1000 dipendenti)
marzo 12, 2022
 Fonte
Valutazione complessiva:
5.0
SA
Sharry A.
Consulente d'affari
Condividi
"CRM creato per automazioni di email marketing con automazioni semplici"
Di cosa ti piace di più Keap?

Keap is an affordable marketing platform that helps to automate business marketing sales, and email campaigns. Easily Create beautiful landing pages for automated workflows, and send messages to business leads. Keap enabled to test out multiple versions of marketing messages to see which converts the highest. Take control over marketing with Keap in low budget.

Cosa non ti piace Keap?

Keap is the secure CRM built for email marketing automations. With Keap i can send automated text message broadcasts and capture leads.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Keap is an email marketing platform that enables you to create, send and track emails. Send new emails, text message broadcasts and newsletters with ease. Keap’s advanced automation tools allow you to build complex sales funnels that help bring leads into your sales pipeline and convert them into customers. Build an automated sales pipeline that automatically sends series of emails to warm up your prospects and get them interested in products.

Piccole imprese (50 o meno dipendenti)
Febbraio 25, 2022
 Fonte
Valutazione complessiva:
5.0
HO
Heather O.
Coordinatore della comunità del Diamond Club
Condividi
"Innovativo, facile da usare e con una straordinaria comunità che lo circonda."
Di cosa ti piace di più Keap?

The interface is extremely user-friendly and intuitive. Keap will provide help along the way - especially the double-check tool before publishing Campaigns. I've used other automation through Mailchimp and constant contact. Keap has a way of making it way more manageable than the others. The user groups and community that surround it are also really helpful.

Cosa non ti piace Keap?

Changes can come through quickly and not with a lot of notice. As someone who uses it both for my personal business and clients, sometimes being able to have a week or two heads up would be beneficial.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Client follow up & retention. Feedback gathering from clients. Lead gathering and follow-up. These have saved us countless billable staff hours. Having easy automation that can follow up for us and send reminders for onboarding tasks is the biggest help.

Piccole imprese (50 o meno dipendenti)
Febbraio 24, 2022
 Fonte
Valutazione complessiva:
5.0
avatar di Vall P
Vall P.
Capo sviluppatore prodotto presso Otis Oat Milk
Condividi
"Facile da usare."
Di cosa ti piace di più Keap?

Keap is becoming popular now a days, its good marketing suites for all small businesses and marketers. Its interface and UI is very user-friendly and customizable. Very well organize CRM software as compared to other competitors. I have been using it since it was formerly Infusionsoft. The automated process makes things more clear and fast forward .

Cosa non ti piace Keap?

Occasionally it lags for some features have some bugs and glitches. Also, the need to add report automation features. I think they can easily improve in these areas. Overall, didn’t find any problem, if there will be problems, I think online tutorials will help me a lot.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

I highly recommend to small business and marketing people to use Keap. If you use accurately, you can easily save your time. The price is also somehow manageable. We have been running this software for more than 2 years and are doing all the tasks directly from Keap no need to buy another marketing software. Data organization is quite easy and its import to excel is very fast.

Piccole imprese (50 o meno dipendenti)
Febbraio 22, 2022
 Fonte
Valutazione complessiva:
5.0
Avatar di Raine B
Raine B.
Marketing Manager
Condividi
"Ottimo sistema con tutto ciò di cui hai bisogno"
Di cosa ti piace di più Keap?

Keap allows you to do everything you would need to as a marketer. It has an easy interface to work with, customizable widgets on your home screen, and a straightforward campaign builder. I've been using it for over two years (when it was formerly Infusionsoft), and they are constantly updating it to have better and more features. I can't see myself using any other CRM software at this point.

Cosa non ti piace Keap?

There is a learning curve if you've never worked in Keep before. Some of my colleagues think the interface is not very clear because there are many settings and buttons to choose from. I think after using it for a month, you will find value in this great CRM.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Everything you need as a marketer is in one software. You can build and automate campaigns, schedule email broadcasts, organize your data, create excel sheets, link your website form's to Keap, and more. You don't even need to leave this software to do anything else other than run ads and post on social media.

Piccole imprese (50 o meno dipendenti)
Febbraio 17, 2022
 Fonte
Valutazione complessiva:
5.0
CM
Cristian M.
Operation Manager
Condividi
"Graig, Graig che condivide con noi le tue conoscenze sullo strumento di creazione di campagne"
Di cosa ti piace di più Keap?

I liked the clear structure of the CB trilogy class that Graig and his team put together for Keap / Infusion soft community. Each video was on point and with clear explanations about the subject. I have done a 1.5 hr training class on Keap emails and Landing pages with another company and I was really confused after that class. But after going through only 2 videos recorded from the CB trilogy class, each of about 10 min done by Graig Jenkins from Monkeypod/Keap all become much more clear. So thank you! I would definitely recommend any class done by Graig.

Cosa non ti piace Keap?

The class the Graig made, has no downsides. There are some downsides on Keap part with regards to How Order forms display for clients, I wish this would be improved. Another thing is the User Permission internally with Keap , there are so many options there, I wish we would have 3 main access by default that will link to some GDPR risks as ... so we can have a View only, View only with limited editing on some fields, and admin, or something along the lines.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

From collecting clients' details when we onboard them for our services to following on different stages along the client journey, collecting payments, and running various reports, are all great powerful tools.

Piccole imprese (50 o meno dipendenti)
Febbraio 17, 2022
 Fonte
Valutazione complessiva:
5.0
CC
Cheryl C.
Amministratore delegato/coproprietario
Condividi
"Un punto di svolta per il nostro funnel di lead!"
Di cosa ti piace di più Keap?

Everything is automated and tagged. Now, we never miss following up on a lead. We appreciate the way the pipeline looks and how we can document all our contact with clients easily within their records.

Cosa non ti piace Keap?

Sometimes there can be some glitches that can be confusing. And still do not really use the group texting feature as we are having a hard time getting people to opt in. We wish there was a way for us to opt clients in, if they have already opted in through our former platform.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

With Keap, we no longer lose any leads. We used to try to track with Google Sheets and it got overwhelming. We like that we can tag customers and retarget whenever we want. Also, I now know if my FB Ads are working since it tracks all my leads to one landing page.

Piccole imprese (50 o meno dipendenti)
Febbraio 17, 2022
 Fonte
Valutazione complessiva:
5.0
PA
Patrick A.
Consigliere Delegato
Condividi
"Il meglio per gli affari"
Di cosa ti piace di più Keap?

It works for me automatically when I am away from my desk. Automated emails are sent to my prospects and clients to ensure we are front of mind. I haven't been able to find another system that is better for what I need.

Cosa non ti piace Keap?

If you copy a campaign, you have to go through every sequence to turn it on. As a copy, you don't need to make too many changes, so it would be better if there was a quick complete button or equivalent.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Keeping in touch with prospects and clients in a rhythmic way enables us to streamline our communication making us more productive and this has increased business performance.

Piccole imprese (50 o meno dipendenti)
Febbraio 17, 2022
 Fonte
Valutazione complessiva:
5.0
Avatar di Michelle C
Michelle C.
Ingegnere capo del marketing digitale
Condividi
"Potente strumento di marketing"
Di cosa ti piace di più Keap?

Features, flexibility, customer support

Cosa non ti piace Keap?

There is more than one way to do anything .... sometimes it is hard to decide which one to take.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Implement smart marketing funnel, integrate marketing funnels with eCommerce, affiliate marketing

Piccole imprese (50 o meno dipendenti)
Febbraio 16, 2022
 Fonte
Valutazione complessiva:
5.0
JB
John B.
Programmatore di piombo
Condividi
"Per Keap o non farlo Keap"
Di cosa ti piace di più Keap?

I use Wordpress and X themes with Infusionsoft plugins to integrate Calendly, Google Calendar, Gmail and Keap all together to produce a smooth easy opt in process for prospects. Keap makes this so easy.

Cosa non ti piace Keap?

But a serious missing component is in regards to affiliate details. No matter what version of Keap is used, there is no shortage of business models (online anyway) that need better affiliate tracking/details.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

I primarily focus on use of the api/rest as I'm a certified developer. There needs to be exposure to the api for keap appointments and deals like there has been in the past for infusionsoft (keap max classic) opportunities and scheduled tasks.

Piccole imprese (50 o meno dipendenti)
Febbraio 02, 2022
 Fonte
Valutazione complessiva:
5.0
Avatar di Jen W
Jen W.
Coach di vita spirituale
Condividi
"Keap Revisione"
Di cosa ti piace di più Keap?

Easy to use, professional layouts, great customer care.

Cosa non ti piace Keap?

I wish they didn't charge by how many email contacts you have.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

Easier to email my list. Easier to make lead magnets. I've gotten more leads than ever using Keap

Piccole imprese (50 o meno dipendenti)
Gennaio 31, 2022
 Fonte
Valutazione complessiva:
5.0
CS
Cj S.
Stratega aziendale
Condividi
"Il miglior strumento di automazione delle vendite e del marketing di SEMPRE"
Di cosa ti piace di più Keap?

I love thay Keap brings so many essential pieces of your business operations into one place -- Sales pipeline, CRM, invoicing, email marketing, phone, scheduled, and so much more. It's truly our secret weapon!

Cosa non ti piace Keap?

I don't have any true complaints. Like with any software, there's room for improvement. I've seen the Q3 and Q4 roadmap and it's awesome! Many of the gaps are being addressed.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

We've streamlined our sales process and automated key steps so leads have an awesome experience. Keap makes it easy for clients to pay! Keap also helps us more easily check in with leads and clients. We have more visibility into our sales pipeline. We know exactly where leads are in the process and we didn't have that before. We've also eliminated dozens of manual tasks leveraging the easy automation feature.

Piccole imprese (50 o meno dipendenti)
Gennaio 30, 2022
 Fonte
Valutazione complessiva:
5.0
DS
David S.
Consulente in tecnologie web
Condividi
"Ottimo software per la gestione della tua piccola impresa"
Di cosa ti piace di più Keap?

It's hard to say what I like the best... Scheduling links that integrate with Zoom, invoicing, recurring payments on invoices, pipelines for sales or services, the list really goes on and on.

Cosa non ti piace Keap?

I honestly don't have anything to say negatively about Keap. Their employees, software, and services have all been very good to me. Thank you so much Keap! Keep up the good work!

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

I am managing my entire web / SEO business with Keap. From scheduling new client calls, to sending and receiving payments on invoices. I haven't really even gotten started with the email marketing aspect yet, but there's plenty of time for that.

Piccole imprese (50 o meno dipendenti)
Gennaio 27, 2022
 Fonte
Valutazione complessiva:
5.0
Avatar di Pazbi Z
Pazbi Z.
Direttore
Condividi
"Ci ha fatto risparmiare oltre 1000 ore all'anno!"
Di cosa ti piace di più Keap?

We've found that Keap allows for a level of customisation and integration that far exceeds the competition. The automation capabilities are top notch. It's also a fraction of the cost compared to services like Hubspot that require upwards of £1,000 a month to access comparable features.

Cosa non ti piace Keap?

The UI for Keap Infusionsoft Classic is a little daunting at first, simply because of the number of things you can do with it. I think that is one area that could be improved.

Quali problemi sono Keap risolvere e in che modo questo ti avvantaggia?

We've used a Keap Partner called The Business Catalyst to help us with our customer journey mapping and automating things like appointments, sales, reminders and evergreen marketing. We've saved over 20 hours a week in repetitive tasks which is over 1000 hours a year. Huge value.

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