Sitecore Experience Platform Recensioni e dettagli del prodotto

granting authorship of content to the SME (Marketers) w/o requiring coding exp.

currently on 8.2. Lack of consistency w/ UI. UI doesn't work well on lower resolutions. Shared/final layout - after migrating from 7.2 it caused a ton of issues.

Governance of content (workflow), consistent voice, free up dev teams to work on functionality rather than content.

I like the full marketing portal and experience profile that is continuing to be built out. I also like the granularity that we are able to create goals, campaigns and taxonomies throughout the setup for more automation and leveraging greater efficiencies.

I dislike how clunky some of the architecture can be and the amount of workarounds and development that is needed in order to share content across a global setup.

We are solving for a global company with semi-localized content. With Sitecore we are able to scale content across the global by simply cloning or sharing with different nodes.

Meets basic web experience content needs, no fuss and easy to learn

Not a ton of custom option and flashy new tools

content and user experience

It's extremely powerful. Sitecore has functionality to allow a large company to have multiple users making modifications with intricate security and permissions. You can also have multiple languages and globalisation of a website for use with global companies. Adding new pages is easy, along with editing and making modifications to existing pages. From this aspect, it's pretty quick and easy for someone to learn how to modify their website.

Although Sitecore is powerful, it's also clunky and way too much of a system for a smaller company to use. I have used several different CMS systems, and Sitecore is probably one of the most challenging. If you don't use a process with several steps for adding, editing and approving content, you are left with several seemingly unnecessary steps to complete. Adding a new page or image takes several clicks. Depending on the browser used, I have seen issues where certain functionality isn't accessible, or areas of the admin portal are greyed out. This could of course be only in the environment I use, but it does seem a bit finicky at times.

We have a business website, and using Sitecore allows us to modify and edit content. We use a third party to make the customisations of the site, but it is hosted by our company. To be honest I am not sure if any real benefits have been realised yet. There are still too many frustrations. Its not that Sitecore is a bad product, it's perhaps too much of a product for what we truly need.

the personalization capabilities, AB testing

our upgrades have taken...years, it's not super user friendly if you're not technical

solving customer problems

Flexibility. No limitations on technical possibilities.

Stuck in promises, towards partners and their customers. Most actual example (on the project I work or) is the release and follow-up on ScForms. The functional limitations that were present at launch are (for the most part) still there.

Commercial- and UX improvements on web- and e-comm projects.

The platform is great for large websites with many pages. It is secure with options for user permissions which is great for organizations with lots of employees.

The backend isn't intuitive for non-technical people and there are glitches with the Media Manager. There is no visual editor so the design feels somewhat limited.

Website management

The capability to make changes to any portion of the site

Not allowing CSS (may just be our version) lack of tech support and FAQ

CMS

The ability to tag pages with data that aggregates to create a user profile. It really helped us with persona targeting and guiding Sales conversations

Sitecore is a pretty sophisticated platform and there isn't much support if you aren't Sitecore certified. We'd always have to bug our developers to put in tickets for us.

We're definitely able to personalize a user's web experience with Sitecore, which has resulted in a lift in engagement and overall conversions

Experience editor makes it really easy to change content and personalize experiences.

The product doesn't work at a fundamental level sometimes.

Content personalization, digital experiences and content design

That you could find agencies that worked with it and also that you could find tutorials on how to update the website since it is popular.

I disliked the fact that we would update content and most of the time the formatting would get messed up. We had to learn some basic "tricks" and code in order to try to figure it out but it was very frustrating if we wanted to give some content updates to someone new who didn't know that Sitecore had issues. Also, it was rigid and we wanted to make things look a lot better but we were stuck in our template.

It was the back end to our Woodruff Arts Center website. The benefit is that we needed a website and this fit the purpose.

Once you surmount the learning curve, Sitecore does allow you to make website updates.

The interface is not intuitive, causing a lot of problems for people that are not technically savvy.

Updating webpages.

Its evolved customization is getting better with all modules and implementation. Getting a deeper understanding of AI & could platform like SaaS, Azure, Personalization, market place, Sitecore Hub

Coming to the integration with UI seems to be a little tricky.

Developed client-centric applications in a single solution with a different approach and architectures

I like how easily you can manage content across multiple language versions. It's extremely flexible, which lets us build out the components for our marketing needs.

Sometimes it's buggy for no reason, sometimes slow, but that's not Sitecore's fault.

Managing a huge amount of content across multiple countries and languages.

Variety of integration options with other tools and software.

Upgrading to newer versions of sitecore seems to be very difficult.

Difficult content management and governance, streamlining multiple home-grown systems into one consistent platform.

The ability to enable capacity at scale is critical for our team to be efficient and timely. Our company produces new products at an incredible rate. The sitecore platform allows us to get those products and information in front of our distributor partners and end-users faster than any other platform we have used.

Barrier to entry, training required, experience editors lack understanding when things get 'wonky'.

We are trying to deliver relevant experiences at the appropriate time in the end user funnel.Through the sitecore personalization rules engine we are able to integrate 3rd party data and still create a personalized experience without xdb. The platform is extremely versatile and helps us keep up with the competition.

Taking large steps into digital marketing across channels, growing opportunities into marketing automation. Hoping to see deeper integrations and connectors in this space.

Nothing, love the ease of use of the platform

All problems brought to us by our clients.

Personalization and Integration. It's easy to integrate SitCore with Sales Force and other CRM platforms ,

Cost, finding sitecore developers and the implementation phase can be expensive

Integrating with BlackBaud CRM. I haven't had much luck so far unfortunately

Personalization capabilities, and robust information architecture. Low learning curve, with a simple and intuitive user interface.

Upgrades from older builds can be a bit of a hassle, sometimes requiring several "hop" on interim builds.

Digital transformation and personalized customer experiences, which has increased user engagement and retention.

The intuitive content editor makes quickly and easily makes content work fast and easy. It feels like an extension of myself.

I have no issues with Sitecore. All of our issues are implementation related, not Sitecore related.

Transformational digital change in our organization, redesigning four websites and over 5k pages of content to Sitecore.